After the two subsequent No. 3 rankings at the SIBAF Award contests in 2011 and 2012, the HDI branch in Slovakia was eventually awarded the top price in 2013. With the average score of 92,35 (from 100 maximum), HDI was voted winner in the category “Industry and Corporate Insurer”, ahead of QBE and AIG which ranked second and third respectively. Insurance intermediaries, participating in the survey, evaluated overall expert skills and the ability to provide complex service in this demanding segment. Focus was laid mainly on quality of underwriting, solution-oriented quoting, mastering all processes after policy issuance, technical and information support to partners, flexibility and reaction speed, and of course on claims handling.
The awarding ceremony took place at a gala evening on October, 17 2013, following the annual conference SIBAF (the Slovak Insurance Broker and Agent Forum), organized by SASP (Slovak Association of Insurance Intermediaries).